Refund and Returns Policy

Have you received your order and one or more products are not suitable for you?

You have 30 days from the date of receipt to request a return.

Please make sure you return the product to us in accordance with our Returns Policy:

Goods must be returned within 30 days of delivery.

Items must be unworn, unwashed and have original tags with no signs of wear.

Cancel order before delivery

You have the right to cancel your Order within 1 day. As long as the order has not been shipped, you will not be charged any fees. Please email us.

Carriage

You are responsible for all shipping charges and are non-refundable upon receipt

In case of error from the store, we will exchange the product for you free of charge.

How can I return my order?

To return a product, please send us a request via email, stating the reason for return and your order number.

After receiving your return request, we will review and notify you.

Refund

Your refund will be sent to the same credit card or original payment method you used to place your order. Because refunds reverse your payment, we can only ship it back as received. Reversing your payment this way is the fastest and safest way to get your money back.

Shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund amount.

Late or missing refunds

If you still haven’t received your refund, please check your bank account first and then contact your credit card company as it may take some time before you receive your refund. Officially posted.

Next, contact your bank as sometimes it takes some time to process before the refund is sent.

If you’ve followed all of these steps and still haven’t received your refund, please contact us

What should i do if i receive an incorrect or defective product?

We’re sorry to hear that you received an incorrect or defective item. Please contact us via email, with detailed information about the issue. One of our customer service staff will be happy to look into this matter for you.

Return restrictions

We will not accept returns if we find the design unusual or the return does not comply with our Returns Policy, or if the returned item is different from the original return request, or the returned item does not match the order you have placed, in which case we may have to refuse your parcel.

In some cases, we may need to deactivate your account and any related accounts to prevent repeat misconduct and ensure fairness among customers.

9. For more information

E-mail: [email protected]

Phone number: +1 814-859-9610

Address business: 620 N Pierce St, Little Rock, AR 72205, USA

Working hours: 8AM – 5PM (from Monday to Saturday, closed on Sunday).